Important: This Privacy Policy explains how AskGuru.AI collects, uses, and protects your personal information when you use our AI-powered financial advisory services. By using our app, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you use AskGuru.AI, we may collect the following types of personal information:
- Account Information: Name, email address, phone number, and profile picture
- Financial Preferences: Investment interests, risk tolerance, and financial goals
- Communication Data: Chat messages, questions, and interactions with our AI gurus
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App usage patterns, features accessed, and time spent in the app
1.2 Financial Data
We may collect information about:
- Stock symbols and companies you're interested in
- Investment reports you generate or view
- Your subscription status and payment information (processed securely through third-party providers)
1.3 Automatically Collected Information
- IP address and location data
- Browser type and version
- App crashes and performance data
- Analytics and usage statistics
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: Provide personalized AI-powered financial advice and investment insights
- Report Generation: Create customized investment reports based on your interests
- Communication: Respond to your questions and provide customer support
- Personalization: Customize your experience and improve our AI recommendations
- Security: Protect against fraud, abuse, and security threats
- Analytics: Understand usage patterns and improve our services
- Legal Compliance: Comply with applicable laws and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Cloud hosting and data storage
- Payment processing
- Analytics and performance monitoring
- Customer support services
3.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government requests
- Protection of our rights and safety
- Investigation of fraud or security issues
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
We implement robust security measures to protect your personal information:
- Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Regular security audits and vulnerability assessments
- Data Minimization: We collect only the information necessary for our services
- Secure Storage: Data is stored in secure, encrypted databases
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
5. Your Rights and Choices
You have the following rights regarding your personal information:
5.1 Access and Correction
- Request access to your personal information
- Correct inaccurate or incomplete information
- Update your profile and preferences
5.2 Data Portability
- Request a copy of your data in a portable format
- Transfer your data to another service provider
5.3 Deletion
- Request deletion of your account and associated data
- Note: Some information may be retained for legal or business purposes
5.4 Communication Preferences
- Opt-out of marketing communications
- Manage notification settings
- Control data sharing preferences
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and AI algorithms
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Children's Privacy
AskGuru.AI is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Third-Party Services
Our app may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you use.
10. AI and Machine Learning
AskGuru.AI uses artificial intelligence and machine learning technologies to provide personalized financial advice. Our AI systems may:
- Analyze your questions and preferences to provide relevant responses
- Learn from interactions to improve service quality
- Generate investment reports based on market data and your interests
We ensure that our AI systems are designed with privacy in mind and do not make decisions that could significantly impact you without human oversight where appropriate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy in the app
- Sending you an email notification
- Displaying a prominent notice in the app
Your continued use of AskGuru.AI after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
Disclaimer: This privacy policy is for informational purposes. AskGuru.AI provides AI-powered financial information and insights for educational purposes only. This is not financial advice, and you should consult with qualified financial professionals before making investment decisions.